Shipping policy
At Valentina Clothing, we aim to process and dispatch orders as efficiently as possible. Once your order has been dispatched, the estimated delivery times are as follows:
Delivery Times
- Australia: 3–7 business days after dispatch
- International: 7–21 business days after dispatch
Please note that these delivery times are estimates and may vary due to factors outside our control, including customs clearance, carrier delays, public holidays, or other unforeseen circumstances.
International Orders
For international orders, delivery times may vary depending on the destination country and local customs procedures. Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.
Delays
While we work with reliable shipping carriers, Valentina Clothing cannot guarantee delivery within the estimated timeframe. If your order is delayed, please contact us at support@valentinaclothing.com and we will assist you in checking the status of your shipment.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Valentina Clothing
Email: support@valentinaclothing.com